Comfort

Please refer to the offers and your booking confirmation for the services included in each case.

Vouchers
Unless otherwise stated, our vouchers are valid for one year from the date of issue. A cash payout is not possible.

Pets
Unfortunately, we cannot accommodate dogs or other pets, as our hotel is operated as an anti-allergy establishment.

Check-in & Check-out
Your room will be available from 3:00 p.m. on the day of arrival. If you plan to arrive after 6:00 p.m., please inform us briefly in advance. On the day of departure, you may use your room until 11:00 a.m.

Non-smoking areas
All rooms as well as the entire dining area are non-smoking zones. You are welcome to smoke on the terrace / outdoor area.

Please refer to the respective offer and your booking confirmation for the payment terms and cancellation conditions applicable to your booking.