1.1°
Privacy policy
Responsible party
Berghotel Schillerkopf GmbH & Co KG
Tschengla 1
6707 Bürserberg
Austria
Phone: +43 5552 63104
E-Mail: info@schillerkopf.at
Authorised to represent / owner: Roché Bosek
General information on data processing
We process personal data exclusively in accordance with the GDPR and Austrian data protection law. Data is processed in order to provide our website, process enquiries, present our offer and – if you consent – for analysis and marketing purposes.
Cookies & consent (cookie banner)
Our website uses cookies and similar technologies.
Non-technically necessary cookies (analytics, marketing, social media tools) are only set after your express consent.
You can revoke your consent at any time via the cookie banner.
Legal basis:
Art. 6 para. 1 lit. a GDPR (consent)
Art. 6 para. 1 lit. f GDPR (legitimate interest – only technical cookies)
Server log files
When you visit our website, technical data is automatically collected by the web server:
– anonymised IP address
– Date/time
– pages accessed
– Browser & operating system
– Referrer URL
Legal basis: Art. 6 para. 1 lit. f GDPR
Use of Google Analytics
Our website uses Google Analytics (Google Ireland Limited).
Google Analytics only sets cookies with your consent.
Data collected:
– anonymised IP address (IP masking)
– Use of the website
– Click paths
– Technical device information
Google may transfer data to the USA. The transfer is based on:
– EU-US Data Privacy Framework and
– Standard Contractual Clauses (SCCs)
Legal basis: Art. 6 para. 1 lit. a GDPR
Cancellation possible via cookie banner.
Google Ads, conversion tracking & remarketing
We use Google Ads functions to measure success and display personalised advertising.
These functions are only activated if you have consented to the use of marketing cookies.
Legal basis: Art. 6 para. 1 lit. a GDPR
Google Fonts
Our website uses Google Fonts, either locally integrated or via Google servers.
If Google Fonts are loaded via Google servers:
– Your IP address
– browser information
is transmitted to Google.
Legal basis:
– Art. 6 para. 1 lit. a GDPR (if not locally integrated)
→ If you host fonts locally, Art. 6 para. 1 lit. f GDPR is sufficient, but the notice remains required.
ADDITIVE (landing pages, CRM, marketing, automation)
We use the services of
ADDITIVE GmbH, 39011 Lana (BZ), Italy
for the following purposes:
– Online marketing & landing pages
– CRM & enquiry processing
– Newsletter dispatch
– Marketing automation
– Web analytics on landing pages
Data that is processed:
– Form & enquiry data
– Opening/click behaviour for newsletters
– Visit data on landing pages (only after cookie consent)
– Data may be processed outside the EU.
– Protection: Standard Contractual Clauses (SCCs) & GDPR.
Legal bases:
– Art. 6 para. 1 lit. b GDPR (bookings, enquiries)
– Art. 6 para. 1 lit. a GDPR (tracking, newsletter, remarketing)
– Art. 6 para. 1 lit. f GDPR (marketing optimisation)
Newsletter
For the newsletter we need your e-mail address and your consent (double opt-in).
Dispatch and tracking are handled by ADDITIVE.
Data collected:
– optional: name, birthday, interests
– Analysis of openings and clicks
Legal basis: Art. 6 para. 1 lit. a GDPR
Cancellation at any time via unsubscribe link or with the request to info@schillerkopf.at.
Contact forms, enquiries & bookings
If you contact us via forms, e-mail or telephone, your data will be stored for processing and documentation purposes.
Legal basis:
– Art. 6 para. 1 lit. b GDPR (pre-contractual measures)
– Art. 6 para. 1 lit. f GDPR (communication)
Storage period
We only store personal data for as long as necessary or required by law.
Typical time limits:
– Enquiries: until processing is completed
– Booking data: 7 years (statutory retention obligations)
– Newsletter data: until cancellation
– Tracking data: according to the cookie settings
Online presence in social media
We maintain profiles on social networks such as Facebook, Instagram and YouTube in order to communicate with users, interested parties and customers.
When you access these platforms, the terms and conditions and privacy policies of the respective providers apply.
Unless otherwise stated in this privacy policy, we only process personal data if you actively communicate with us on these platforms, e.g. through messages, comments or enquiries.
Your rights
You have the right to at any time:
– Information
– rectification
– Cancellation
– Restriction
– Data portability
– Revocation of consent
– Objection to processing on the basis of legitimate interests
Complaints should be addressed to the responsible data protection authority.
You can reach us using the following contact details: info@schillerkopf.at
You can reach our representative in the EU using the following contact details: info@schillerkopf.at
You can reach our data protection officer using the following contact details: info@schillerkopf.at
